Our Reviews

Great. Everyone is really friendly too.

Excellent was pleased

I always have a great experience when my car is serviced at McCarthy. In and out quickly and confident that my car has been serviced by professionals.

Knowledgeable and experienced staff.

Did a great job servicing our Traverse

Jordan was great and kept me updated. TY

My oil change was done in less that an hour.

It is very frustrating that when a vehicle needs dropped off for more than a couple hours that u do not have a loaner vehicle available for customers who live out of town

Gave me a coupon. Talked with me in depth about what could wait and what couldn't. What my son could fix and probably what he couldn't. What symptoms to watch for what I am waiting to fix.

Jeff and Carl were wonderful to work with. They were able to answer all my questions and assist in finding exactly what I was looking for.

I waited when they were doing just a oil change I think 1 1/2 hours is a little long for a oil change just my opinion

It was fine. Could use some nicer waiting waiting area

It’s always great

Chris is amazing.

Very positive experience with sales and service

Great service and quick process

I never received a tech video of what was found or not. I was never told or asked about my tire pressure sensor. And if I wanted to schedule that.

Sold a broken truck. Then you wouldn’t help move from

The visit went quickly & cleanly. I waited for my maintenance of oil change & tire rotation.

Austin at the collision center ordered a mirror cap and put in some headlights for me. He is awesome

Good way to give reports of the maintenance by video and docs. Good service advisors.

Got it done on time. Stayed in communcation so I knew that status throughout the day.

No clear communication on timeline for service. Appointment for 9 am, arrived at 8:45, but did not leave until 11:30. This was not just an oil change and tire rotation, but no one advised on the hold up.

great service on my colorado done on time

Gabe was great. I went in knowing what I wanted and how much I wanted to spend. We did have to go back and forth but I finally got it to the price I wanted. Alan was great and made the signing process super easy.

Super nice guy Don’t slow this team down with network disconnects

Everything seems to be looking good. Im trying to get use to my brake and accelerater and brake pedal after driving a different vehicle for two weeks.

Our sales person was a wonderful person who worked with us all the way and made my experience so much better

45 min oil changed tires rotated very friendly

Was not told about the flush that is need for the coolant system. It's winter and I don't live close to be able to drop off and pickup. I have to make appointments for the weekend

Took care of my issue in an efficient manner

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Gino DeAerrera, our sales rep, was great to work with. He made the buying process very easy. Would definitely recommend this dealership.

Great salesman. Great finance guy.

Jordan is an amazing service manage!

Jason is an amazing service representative. He kept me up to date at every milestone. Seriously one of the best experiences I've had with a dealership.

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Jordan takes care of our vehicle as if it’s his. He has such a trust built with us and respect.

Professional and knowledgeable when reviewing vehicle repairs and parts needed.

Diet oil change and tire rotation on my new truck. Most importantly they were able to get out a small dent in the tailgate that left no evidence it was ever there

Our salesman Jamie Harrigan was great to work with. Very funny and very knowledgeable about the vehicle we were wanted and the whole process. Never any pressure of any kind. My wife was looking at a Trail Blazer and thought it was a Blazer. Jamie politely corrected us and showed us the right Blazer. Which we bought!! We down graded. From a Silverado 2500 to a Blazer. Just what we wanted. Thanks you Jamie for being able to see we were looking at the wrong vehicle and point it out so politely. We are looking forward to picking up our new Blazer this Monday!!!! Again thanks for all your help Jamie. You my friend are a very knowledgeable salesman!!

It was easy and an awesome experience. Erick Urita best sales man hands down!

Friendly sales staff that was patient through my many questions and got me the exact vehicle I was looking for made this a positive experience.

McCarthy was great!

Staff was professional, super friendly, and listened to exactly what I was looking for.

Jordan is an excellent service manager. Highly recommend!!

Gary informed me thru the entire service

The guy at the counter was proffessional !

The staff were kind and helpful. My wait wasn't too long. Good job.

GREAT REPAIR AND GOOD COMMUNICATION.

It was a smooth pleasant deal

It is always a pleasure to work directly with Jordan McGovern whenever I bring my car to McCarthy Chevy Olathe for service ... very professional and personable. He always makes sure my car is taken good care of. Thank you Jordan!

Eric was fantastic. I normally work with Carl, but Eric did a wonderful job filling his shoes!

Gary was very helpful and the service was very quick. I was out in less than an hour.

It was great! Least hassle I have ever had at a dealership. I highly recommend!!!!

Went timely

Easy to arrange the repair action. Dropped the pickup off before leaving town and picked it up on my return.

Service personnel were courteous, thorough, friendly and kept me informed throughout the process.

Always on time and helpful

I walked in without an appointment and they serviced my vehicle within a hour.

Jordan got me in quick and I had to reschedule and he got me in. Jordan has always gone above and beyond his job with me and my family when we need automotive services.

Sales people were friendly and knowledgeable.

Gary is the best...he worked with me and was understanding.

Everyone was very nice and helpful. It was a very cold day for looking at cars. Only 1 salesman, Jamie Harrigan, was outside helping me find a new car. He even told me to stay in my warm car and he would bring the cars up to me, so I could stay warm. Outstanding salesman. He is the same salesman that sold my mother her Equinox in 2022. Thank you Jamie!

We were leaving to go out of town when my dashboard displayed Brake System Failure and other failures. Fortunately we were within a mile of our home. We returned home and I called the dealership and was told to have my truck towed to the dealership. I called a tow service and they came and towed my truck. We loaded the car and proceeded to head out of town. While on our way I received a call from Ricky stating that the truck was at their facility. I explained to him what all the displays were and told him to repair the problem. After we arrived at our hotel I received a call from Ricky stating that the problem was a software issue and was taking care of the problem. When we returned home, we stopped at the dealership and picked up the truck. There was no cost for the repair.

Seamless and great experience as a first time car buyer! Everyone was very pleasant and helpful in making my decision!!!

Jordan my service advisor did great again. Thank you Jordan

Great service, very helpful

My Issue was solved very smoothly, Just took a while for the part to be available.

They did what the dealer we bought car from wouldn't do. They have my business

Just in for oil service but was in and out quick.

Great

Service advisor, Ricky, was very knowledgeable and helped make sure my vehicle was taken care of in a timely manner.

Still waiting to hear back about a wheel replacement under warranty. It's been two weeks. I followed up after the first week, but haven't heard back yet.

I had a great experience buying a new Silverado. I told Evan McCarthy exactly what I was looking in terms of trim, color and some options and while McCarthy did not have that truck, he promptly found it at another dealer, got the truck to McCarthy and made me a great deal on the price and the trade in. Anthony Riley efficiently did my paperwork and Jamie Harrigan helped me get out the door and then went above and beyond to find a small part that the other dealer had forgotten to install on the bed cover.

Good experience. Gary Hibdon was great to work with!

Always a good experience. Nice people and work gets done correctly. I check.

Everyone has been very kind and informative when I bring my truck in. I appreciate all the feedback they give once my services have been complete.

I am very happy with McCarthys collision center. Marissa did an excellent job of keeping me up to date and answering all of my questions. The technicians who worked on my car were very thorough and did an excellent job. I would highly recommend the collision center.

Excellent service.

Good experience

Our Salesman Walter was Phenomenal! The additional team members, such as Sales Manager, Finance Guru, fellow Associates were all extremely helpful, professional, polite, and made the new car buying experience satisfying. Will definitely purchase from McCarthy Chevrolet of Olathe for future vehicle needs and refer family and friends!

Great Experience

We had a good experience.

Took my 2017 Silverado in for oil change and it took 11/2 hours. That's not ok with me. I have always had McCarthy Chevrolet service my truck for years. ????

Service is always timely and professional.

Erick was very helpful!

Quick, good

Excellent service! Gary is always so helpful and friendly, makes the process so seamless and easy!

Came in late in the day! Promblem diagnosed and had to time to correct right then! As always great custmer experience and quikly in/out.

Hi all, I hope you up your coffee game. It’s a small thing but as I can see, pretty important. There was no coffee available when I took my car in for an oil change. The coffee maker looked pretty beat up as well. When coffe was eventually brewed, there were about 15 people who came out of the woodwork to get it. There were very little add ins like creamer sweeter, stir sticks…etc. the whole area looked kind of a mess. A Kcup type of machine may be a better solution. At least people could brew coffee without waiting for a staff member to do it. There isn’t even complimentary 8oz bottled water. This is standard at most dealerships. It may sound petty but these things go a long way with the customer experience. This probably won’t be read but if it is, you can confirm it by call me at ****. I look forward to your response.

Handled my service as promised. No issues.

Really nice and very nice and hope everything whenever me go there

McCarthy delivers on full customer service!

My advisor Chris was great always has been...

I'll be returning to McCarthy Chevrolet of Olathe for any future vehicle needs as well as referring my family & friends! My Salesman, Walter, was phenomenal along with the Sales Manager, Finance guru and other staff members who greeted me and ensured I had an exceptional vehicle buying experience.

Process was great. Communication was excellent and prompt. I was able to land on the exact vehicle that met our needs and looks great!

Service rep informative and courteous.

Work done promptly for tire rotation and oil change appointment

The work was excellent and I very much appreciated Issac's constant communication with me.

they do a great job.

Chris is great

Oil Change was fast

Brought my car in on a Tuesday for an oil change and tire rotation but mainly because an engine light came on and was running rough. The oil was changed right away along with the rotation of the tires. It took until Thursday late afternoon to get an answer. $300 to change 1 spark plug. Bill was $512. I was more upset that it took from Tuesday morning before 9 am until Friday morning at 11:00 am to pick it up.

Excellent. We weren’t pressured and the sales rep did a great job finding the vehicle we were looking for

Good experience...nice people doing a good job.

Very polite and answered all my questions.

Excellent service and communication.

Nice

I am finding it very hard to continue to pay the up charge of the specific oil that Chevy is making me install in my 2023 Tahoe. They know the crankshaft is bad and now I have to pay to install a specific synthetic oil in my Tahoe every time. It's a complete disgrace on the part of Chevy to make folks pay for something they should fix! Do better Chevy! Fix the crankshaft!!!

Had service done on both our vehicles. Chris in service had everything was done very quickly and let me know when each vehicle was completed.

Aaron was so incredibly helpful the moment we walked in the door. My Gramma had passed away the day before we went to buy our Trax and he was understanding and not pushy on our buying process, which was incredibly comforting. The entire team from Aaron, to Jim in finance, to the manager are a 100/10! We live in Lawrence and will definitely make the trip to Olathe for all things car related because of our great experience.

Service was great as always.

Purchased the Tahoe at this Dealership new. Servicing and repairs have all been completed at this Dealership.

Great & smooth experience

The process went smoothly and was very simple. Everyone did an amazing job.

Service was great, as usual...Jordan did a great job!

Same great service as usual

The reason I keep coming back to McCarthy is because of Chris. He is honest and always tells me what I should do.

Jordan McGovern got me in quik to fix wheel sensor. As always he is professional and knowledgeable. Asset to the service dept

I was in and out! Fast service

Service Tech did a great job telling me my options and communicating the process.

Super fast service. In and out in 45 minutes. Best yet. You guys have really improved and it is much appreciated.

Lee was awesome. My car was brought in on a Thursday and after diagnostic report the thought was my car need to stay over the weekend. They were able to get it to me Friday before the weekend. Much appreciated. Only thing I would say is more loaners are needed if you are keeping vehicles longer than a day.

Service advisor was professional and courteous

Great Team and very helpful. Quick buying and low hassle. Great experience.

They did great work and got me out in a jiffy.

Great service

Fast and courteous service!

It was a great experience with Walter! He was super helpful during the whole process!

Service department always knowledgeable and keep everything clean. Have taken great care off all of our cars for years!!

Easy check in, great service. Wonderfulpeople

Salesman was polite and helpful, one of the better experiences I have had buying a new car.

I worked with Ricky Marnell and he got what i needed done. Thank you!

I think i forget him that tires need to rotatins

Aaron and Heath did a great job helping us get the car we wanted

Gary is fantastic and the main reason I come to McCarthy Chevrolet!

I brought a Corvette in to the service department for a complimentary new vehicle servicing at the appointed time. I am confident that the inspection was thorough and an oil change was included. I have had several vehicles serviced at McCarthy so am recognized by the service agents there and met with a friendly greeting. I trust that dealership.

repaired all items in a timely manner

My service advisor was very friendly and I was out within an hour. The appointment was about 40 minutes total. The waiting area is always clean and coffee brewed and the water stocked.

I showed up and they took my car and less than an hour my car was ready. Everyone was very

It was an hour worth waiting!

Awesome

Excellent service

Quick, easy, & efficient at service & standard service.

Always on time and efficient taking the extra time to see what might be happening in the future that might cause problems. Great Team!

First time buying a NEW vehicle. I was easy process and did not feel pressured into a purchase. All the staff I dealt with we're extremely friendly and helpful.

Was kept informed, finished when they said it would be

Quick, efficient, and a very nice and knowledgeable service adviser.

I got in for my appointment on time an it was completed in the time I was told.

Love that they were able to get me in before my scheduled appointment. I liked that they sent me a video of a walk through underneath my vehicle to show that there was nothing wrong underneath the car and talked as they conducted a walk through. Very professional 👏

It was great and fast job done ✔️

We are very happy with the experience we had, Erick the salesman was great. He is a keeper.

Mr. Benz was so nice and helpful

Things went as smoothly as buying a new car can. Everyone was super helpful. No pressure sales is so nice. We were allowed to take our time in the decision.

On time. Courteous Clean

Very efficient, Gary is very professional and excellent. I like the video of the service too.

Hello, this is my 4th time taking one of our vehicles to the service department for an oil change. We dropped it off at 10am- the vehicle wasn’t done until close to 2pm. We called to check on it and the guy who answered didn’t know when it would be done. I didn’t receive a video of car from the service tech. We had to message and ask if the car would be done and got a response that they were just finishing up the paperwork. They left no sticker in the vehicle on when the next oil change would be due. It seemed liked maybe staffing was an issue on Saturday. Overall it felt like customer service was really lacking.

Busy day , everyone was nice and Friday only there for a little over an hour

I have bought several vehicles from Anthony. He is always very responsive. That is why I keep going back.

Wasn’t told ahead of time before I wasted my time driving all the way over there that there would be a diagnostic fee and Lee was rude

Everyone is always so kind and helpful. I really appreciate how they follow up with you after your appointment as well.

Job done well and in an acceptable amount of time.

Thanks to Lee! He is always so good to us. We just replaced transmission on the other car and Lee was the one who took care of it. This time, we are so glad Lee took care of us again! Very helpful, professional, clear explanation, honest, he is a great service rep! Also, Thanks to all mechanics who fixed our car! They do great jobs!

Jordan McGovern my service advisor was spot on today about the tie rod on my impala. Thank you sir

Team took care of my issues with minimal impact to our schedules.

Everyone from Jeff, to Alex in finance to sales manager and service manager that contacted me afterwards making sure i know who to contact if i need anything were great!

Couldn't have been better service. Lee was great to work with.

Fast, courteous, and professional service.

Great experience! Laurynn ,worked with us to get the deal we needed on a 2025 Colorado. We had a unique situation and she worked with us until we got the deal that best fit us.Were in and out in a very short time. One of the best experiences we have had buying a vehicle!

Jordan was super helpful.

They always do a great job.

It was friendly, efficient and comfortable experience

Very friendly and helpful.

Excellent work and great response to my service request

Even though I arrived early for my scheduled appointment they were ready for me. The service was quick, but thorough, staff were pleasant and knowledgeable.

effortless

Brian B. was very helpful and kept me up to date on the progress of repairs being made on my truck.

it was good.

I’ve been a loyal McCarthy customer because they treat their customers like family and this purchase was no different. Everyone is wonderful to work with and makes the buying process smooth.

The job was done completely and to keep from having trouble in the future! They kept me up-to-date with changes in schedule due to part availability. .

Kyle made the whole process an easy and quick one from beginning to end!

Walter was fantastic to work with. He understood what we wanted and didn’t try to push us other ways!

Gary is always prompt, personable, professional.

Service advisor was professional, service was done timely

Fast and personal service

Noice!

Fast and good service.

He was nice knowledgeable and gave realistic times and was respectful.

Gino was a great salesman and made a deal with me fast and easy

The oil change and tire rotation was done very quickly.

Great customer service. I was able to get both of my vehicles serviced in a very reasonable amount of time. I received video footage of my vehicles. Very professional and friendly.

The updates were great. Made my experience really great!

Excellent service

Great

Great experience, very friendly and knowledgeable.

great experience

Very friendly and greetings and like on video from the service tech about his suggestion to be work on and what he what he was doing.

Chris was fantastic as usual. He was kind, efficient, and knowledgeable.

Excellent service and communication. Not really excited about having to pay $1500 to have a $90 thermostat replaced, but it is what it is.

Was good. Hoping the repairs done from squirrels damage is long lasting I have bought my trucks here since ‘93. Chris in the service department has always been my go to guy. This last time was Brian and he did a great job. All my trucks were well serviced. Thank you!

Great service, very friendly and everything was as expected

The service advisor Ricky was friendly and did a good job. The wait for my car was a reasonable amount of time for what I had done to my car.

Always excellent

My tire was on a slow leak and had to be towed to McCarthy Chevrolet, when I contacted them it was done and ready by 12 Monday

Fast and performed as expected.

Very customer oriented and knowledgeable service manager.

Clear, polite, quick and easy!

My appointment was @ 8am. I always try to arrive early. Gary Hibdon greeted me and said he would take care of me ASAP. He did, I was out at 8:20. Gary and crew are friendly and have a great since of humor which I enjoy.

Always great service. In and out quickly.

my service advisor Gary H went over and above to get my car repaired

Great service, very professional service people

Quick and easy! Brian was super awesome and very friendly.

This is the fourth vehicle purchased from McCarthy Chevrolet in Olathe, KS. The staff are always pleasant and accommodating. Buying a car is a tedious process and they make it as easy as possible. They are knowledgeable and will help you in whatever way they can.

Always great service at McCarthy’s Chevrolet!

The oil change was completed in a reasonable time. I liked the video from the tech explaining what she did.

It was a great experience, Kyle did a fantastic job and you should give him more commission for each sale.

Everyone was professional. It only took about 35 minutes. The waiting lounge was clean. They offered water and coffee

Timely, professional service.

easy to book, got it done fast. thanks!

Ricky the service advisor kept me in the loop about my truck. The issues I have is not a service issue. It’s a General Motors issue. 5 weeks it took to get my truck back. Because GM just wants to throw parts at a transmission and hope something sticks. End result. Finally got a new transmission. After they took my transmission in and out 3 times. McCarthy Chevrolet did a good job. But General Motors should get negative stars.

My Service Advisor (Lee) was knowledgeable, professional, and kept me updated as to the status my car and how work was progressing.

Our sakesman went above and beyond, helping us test drive various vehicles and placing them side by side to compare. Didnt try to spin or screw us over. Very nice person Kevin Wilson was.

Ricky, the service writer is great. Very thorough. Work was completed on time.

very quick

Very wonderful customer service. Kyle made sure that I got everything I wanted on my new car.

Jordan McGovern is the best service rep I have ever used. He is informative, punctual and accurate.

The staff was courteous and professional as always. Even during a time when computer systems were down they were willing to pull out the pen and paper manual means of operation and keep rolling. Many businesses would have just started rescheduling and not dealt with manual bookkeeping and invoicing. It was refreshing to see that your staff was not only willing to do this, but was also trained and equipped with the knowledge/skills to do so.

Austin was excellent to work with, he kept me updated on the progress of the repairs. It was ready to pick up as committed and looked good…

Gary, in particular, reaches out to serve me on all my visits when he is there. He anticipates and provides the best of care with genuine kindness and courtesy. He never fails to personally position my car so I can safely exit- which I so appreciate! I regard him as an ACE Expert in the service department. KUDOS 👏🏼

The service team was very efficient, professional and fast. I dropped my car off then received a text with a video from the person who serviced my car explaining what he did. I will definitely return.

Everything is great!

Always great service in a timely manner. Service writer Brian is knowledgeable and friendly. I know when I get back in my Equinox the work is done right.

kept me in the loop the whole time my vehicle was there

This is our third new car purchased with McCarthy and we've had nothing but excellent service!

The staff are always friendly and helpful. They always take good care of my vehicle.

Jeff was Great took care of all the needs and got me a great deal.

Gary at McCarthy chevrolet in Olathe is always the guy I see. I have been going there for many years and having my car serviced there every time. I have bought 3 of my 4 cars there since I moved here in 1979. The service is always excellent and the guys are honest. They tell me what I need fixing and approximately how much it will cost. I like that you also have Sunbit financing. Thanks Carol

Quick, polite, helpful, informative & great service.

Gary Hibdon was great in taking care of my needs

I don't think I had the best experience. For starters, communication was poor. I was told they update twice a week, usually on Tuesdays and Thursdays. I only received 4 updates during 30 days, with the longest being 10 days between updates. Second, I brought my car in freshly washed. When I picked it up and it was covered in dust and dirt. I was told it was because it rained recently and you know how Kansas rain is. Third, I asked about any rules for washing my vehicle and was told it is covered in my information packet that I was just handed. My information packet was nothing but a summary of a bill for insurance. Fourth, when I got home my kids found a giant plastic panel laying on the floor in the back seat. Not sure if its an extra part or something not attached. Fifth, there were oily finger prints all over the inside column of the windshield that I had to wipe down when I got home.

Experience was great! Highly would recommend!

Great communication and was very easy to negotiate a deal. I feel very satisfied with how everything went.

Horrible

They did an excellent job replacing the power steering pump, and had the car readying 2 days. Expensive, but done well and correctly! They have serviced this car since new.....9 years and 103,000 miles.

We have had trouble with a rattling sound in the back of our Tahoe and Jordan was able to diagnose the problem immediately and get the parts ordered to get it fixed once and for all.

Good communication

Great. Everyone is really friendly too.

Excellent was pleased

Chris is awesome. The waiting lounge is substandard.

Kevin was great and took care of my needs on the vehicle

The Service Advisor, Brian, was very nice and made my service experience a positive one.

Chris Legrotte always makes the service experience at McCarthy Chevrolet a pleasure. I was a bit pressured to get my car infor service before a long trip. Chris was able to accommodate, as always, and get me in and out for standard service before my trip. Highly recommend!

Ricky Marnell is awesome to work with!

We have been trusting our vehicles with the group for years. The team always does an outstanding job of keeping our vehicles in great shape. Chris is the team member we have been very fortunate to have as our rep. He provides excellent communication and guidance.

It took almost 3 hours to change my oil even though I had an appointment.

Excellent as expected! I continue to find McCarthy Chevrolet my favorite and most trusted dealership to care for my car!

Fast service

Sales staff very customer focused and responsive.

Prompt excellent service.

They did a great job taking car of my oil change in a very short period of time. The service rep was very helpful

Everything good !

Always accommodating and great service crew!

Fast and friendly service. We were in and out in less than 2 hours. Easiest buying experience ever! Thank you

Fast and efficient

Work done in a time manner and just as I was told it would be done

The sale of the car was great… this Is a car being shipped 1000 miles .. the process was very good till it was completed. I singed 5 days ago and they have not even attempted to reach out to schedule the sipping of the car .. I have no idea when I will received it and can’t get a hard response .. right now I regret buying from this dealer. I should have order one locally and waited

Always excellent service.

Best car buying experience I've ever had. Erick was amazing

Friendly seevice

Friendly and honest feedback

I recently had a service done on my vehicle. The technician and McCarthy Chevrolet, i will say did great. My vehicle was done in a quick timely manner and communication was good. Though I wish they did more videos during services like I have gotten previously. I always curious on the behind the scenes action if you would like to call it that. Im always curious on how my oil looks after a 5k drive or a transmission service at 30-40k. McCarthy did great, more videos to include the customer on the condition on their car would be even better.

Very Professional~

The vacuum pump for brake vacuum assist, was replaced under Special warranty -- on my 2017 Silverado. The part had to be ordered, and wasn't received until almost closing time on Friday afternoon. Brian I'm the Service Department, kept me informed. I told him I needed the truck back because I was leaving on a trip, early Monday morning. Brian made arrangements to have the work done on Saturday. Brian was not working on Saturday, however, he tracked the job, and called me when the truck was completed and ready for pickup. I couldn't have been happier with the entire evolution!!

Brian and Heath both were very helpful in helping me make the selection that I needed and showed me all the different types of SUVs that I was interested in if I had it to do all over again I would go with the two of them thank you for such good service .

In and out quick.

My daughter was very happy with the service and time it took to get her back on the road. Thank you

Took our car in for a DCT filter change, oil change and tire rotation. Work started as soon as I dropped it off with Chris and was completed within 2 hours. He messaged me when it was ready to be picked up. Great service.

.

Jordan did an exceptional job again as my service advisor. He should be recognized by upper management.

Great people. I'm never disappointed.

Gary was very helpful. All of my service requests were completed in a timely manner.

I have been coming to McCarthy Chevrolet in Olathe Kansas for several years for maintenance service on my vehicles. They do a great job and I feel like vehicles are in safe hands.

Fantastic! Process was smooth. No pressure. Helpful and respectful.

got me in and out with no bs

Really appreciated sliding me in on a busy Saturday! Glad my car only needed a software update. It's been rock solid for me. Guys at the service desk were professional and friendly

Good customer service. Prioritized timely service.

Great experience in quick service!

Everything went well and smooth. Salesman was awesome.

Kyle was awesome! Really helped my wife and I pick out the right vehicle, and went out of his way to help.

Smooth, friendly

Scheduled promptly via Service Advisor, Ricky Marnell. Oil change completed quickly. All good.

Gary was great to work with. Everything went fine and he was helpful

Brian Benzing is the best advisor on this side of the Mississippi.

wish they would have suggested tires may be more expensive with them than other places. Nice for reputation and trust building to say such things (see "Miracle on 34th Street")

Quick, efficient, service

It was a smooth process.

Our experience was very positive and ran smoothly. We worked with Heath who assigned “Z” as our salesperson. We emailed a list of what we wanted and the car was at another dealership. “Z” went over and picked up the car as well as collected our financial information. The time between the e-mail and us leaving the lot took less than 18 hours. It was really amazing .

Great as always!

In and out under an hour for my oil change and tire rotation. Complete multi point inspection was sent by text! Happy as always.

I had an amazing experience! This was my second car from Mccarthy and I wouldn’t change a thing! I’ve recommended so many people to do business with you guys already!

America was able to get me right in and always do excellent work. Highly recommend!

Great experience! Was fast to get in and

What was supposed to be a routine service for my Chevy Spark turned into a great experience that resulted in a purchase of a new vehicle. I purchase my Spark in 2020 and loved it, however; while i was waiting for my car to be serviced I decided to browse the show room I was greeted by a very pleasant gentleman who engaged me in a conversation regarding my car and the servicing and an upgrade. He was not pushy but convincing. He got me interested in looking at a few vehicles, and I was soon sold. I celebrated my birthday on May 13th and I guess the timing was great because that was my birthday gift to myself. Kevin Wilson was absolutely the greatest. His calm demeanor was a breath of fresh air (to me) because most sales men that I have encounter are pushy. My kids were delighted that i got a new car. They love it I am enjoying my new car and would like to thank Kevin and the crew for a job well done. Blessings

Gary is an excellent service rep. He kept me informed and my car was finished in a very timely and quick manner. Excellent service from step one to the end!

Job well done & in a very good time

Good

Gary went above & beyond to get our trailblazer handled. We had same day service with the warranty work!!

From start to finish, great service! I finished my car early and did everything I asked

Quick and easy

Always polite and efficient.

Jordan is only reason I use service

Well first off I agreed to a deal then drove 65 miles to be told it was gonna be almost 2k higher then the agreed price we'll they fixed that then I needed my speakers out and the expensive cords couldn't get the cord disconnected so that cost me 130 miles on my car because I had to come back the next and too get the license plate bracket put back on got home decided to pop the hood windshield wiper fluid bone dry oil level half way full and now I got to drive my brand new car for 2 weeks on oil level that's only half way full im not happy with the experience 4 real

Seemingly had to wait a long time in the lounge. Outside of that everything else was great

Jordan was great. Friendly and fast

Scheduling with Chris LeGrotte is easy. He’s always so willing to help us. Thanks Chris!

Great

Very helpful and professional

Ricky who was our service advisor was very friendly even while he was extremely busy helping customers on the phone, he took the time to check us in and was very nice. He called me next day early letting me know they identified the issue and went over the details. He asked if I had any questions and was helpful. When I went to pick up the truck he was there to help, we talked about the weather and yard work. It was pleasant conversation and he checked me out smoothly going over all the details of the repair and warranty for the alternator.

Had oil changed and a couple other filters replaced. Done very quickly. Brian let me know I was ready to go as soon as they were getting the car pulled around. Never any issues here.

Made me a offer on my car I could not refuse.

Brian was very professional and kind. He kept us informed. We couldn't of had a better experience.

They always go above and beyond

Quick service and done right first time.

Chris LeGrotte! He always comes through on any service experience. If Chris was no longer there, I most likely would not buy from McCarthy Chevrolet in Olathe.

Great 👍

Our salesman Brian Whote was patient, kind and very easy to work with.

Ricky Marnel is always great, and the service is as well.

Great communication, easy to work with!

Jamie and Kirk were both great to work with. They made the car buying process fast and easy.

The service team, primarily Ricky, was prompt to follow up when a part became available and got me in the next day. The job was done before lunch. I really can't expect better then that. The car has been working great since.

Once we finally got on the same page with this appointment - all went as expected.

Best car dealership experience hands down! Jamie was personable and professional from start to finish. Great team members at all levels.

Quick and easy as usual. Chris L was great.

good work

Jordan McGovern excels at his position as service advisor

Mccarthy always go the extra distance to complete what we ask or any service requirements! We love Mccarthy Chevrolet!!! Either purchasing or servicing. GREAT, FRIENDLY employees!

Good info from Gary. I was pessimistic that the job would be successful, but it was. Good work. The form gave options to get email or text notifications, so. I didn’t get the phone message until way late. Because those notifications were turned off.

Gary is always great. Quick and to the point. Gets me all info I need and in and out as promised.

Ok

Easy setting of the appointment. Easy and quick process of dropping off the vehicle. Richard did an excellent job.

Tom, Kyle and Jessie and staff always make it a pleasure to do business there.

McCarthy Chevrolet has been servicing my 2016 Corvette for 9 years since moving to Olathe, KS. The service has been excellent and the Service Representatives have been professional and courteous.

My headlight didn't work, I took it to McCarthy and they chanted some words to the headlight gods and sacrificed a goat ,now my headlights work,but I can only tell at night.

It was a good visit. The items I had done were done in a timely manner.

It was the best experience I have had buying a new car. Erick, the sales representative, was extremely thorough and efficient. His follow through was very good. Scott in finance was great to work with and helped find the best warranty plan for my budget. Finally, Hunter in the service area took care of two follow up items on my truck and was great to work with!

Long time customer of McCarthy. Just an oil change and on a roll inspection this trip. As usual Chris Legrotte took care of me and gave me great service. Progress updates were given often. All staff at McCarthy has always made me feel like I'm the only one there. Thanks Chris and McCarthy.

Karl Petersen made the purchase go so very smooth. He was accommodating and available to answer all questions.

Laurynn was great! Very efficient.